Say - feeling good and thus speaking well about the company
Stay - improving the retention of talent and
Serve - being productive to 'serve' customers efficiently

• Development of a Corporate Scorecard through the metrics unit

We constantly measure performance against targets. In this strategy-based programme, the scorecard benchmarks performance to targets in finance, customer satisfaction, internal processes and knowledge. The aim is to cut down formal decision-making and shrink response time.


• 'Train the trainer' programme

Our middle managers must be good teachers too. This initiative will create a knowledge ripple, integrating seamless and successful rollout of custom-made company programmes.


• Training programmes

There is no substitute for up-to-date knowledge. The focused and extensive training modules cover both functional and behavioural aspects, equipping members with specialized skills.


• 'Grow own wood'

Our growth is closely linked to the quantity and quality of our people. We have launched an effective Management/Executive Trainee scheme to create a leadership pipeline. The new recruits, especially those joining as management or executive trainees, undergo rigorous induction and functional training to imbibe the Magma culture. We also provide adequate career opportunities to all the leadership talent.


• Performance assessment

Responsible growth can only come from a fair assessment of performance. Hence, we have created a performance management system tailored to our organisational requirements.


• Compensation system

It is not enough to pay employees well; it is important for them to derive a sense of pride through their compensation. We benchmark our direct remuneration and perquisite structure with peers in our industry, creating the right package for recruiting and retaining the best.


• Rewards & Recognition

Our monthly R&R acknowledges the best performers across the organisation. Schemes like Internal Brand Ambassador celebrate success, promote bonding, encourage healthy competition and motivate employees to perform better.


• Internal communication

The better we understand each other, the more informed is our decision-making. To this end, our intranet makes it easy to access postings and common information.